Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this website is the property of: Metropolitan Transit Authority of Harris County

    Copyright © 2015-2017 Metropolitan Transit Authority of Harris County. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this website so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2015-2017 Metropolitan Transit Authority of Harris County. All rights reserved.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Metropolitan Transit Authority of Harris County and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Metropolitan Transit Authority of Harris County believes that customer conduct violates applicable law or is harmful to the interests of Metropolitan Transit Authority of Harris County and its subsidiaries.



  • Privacy Policy
  • The Metropolitan Transit Authority of Harris County, (METRO), maintains this website as a service to the public. The following privacy policy should not be construed as giving specific legal advice. All information collected on this website, including the summary server log information, emails sent to the website, and information collected from web-based forms, may be subject to the Texas Public Information Act, (Chapter 552, Texas Government Code). Please note that, with certain exceptions, the majority of information collected or maintained by METRO may be subject to the provisions of the Texas Public Information Act (Chapter 552, Texas Government Code) for disclosure to the public upon request. If you send METRO an electronic mail message with a question or comment that contains personally identifying information, or fill out a form and electronically send it to METRO, this information may be subject to disclosure. This information will not be disclosed to a third party unless required by law, court order, or as legally required to do so in connection with law enforcement investigations or other legal proceedings. We will not sell or release your email address unless you affirmatively consent to its release. Please note that using METRO's website shall constitute affirmative consent to release your email address.



  • Shipping & Delivery
  • At this time, Metropolitan Transit Authority of Harris County ships merchandise to addresses located only within the continental United States. This standard shipping is free of charge. If delivery is required to be made to an address that is situated outside of the continental United States please call 713-652-8994 or email shop@ridemetro.org to inquire of availability and any potential shipping fee. The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier. 

    Orders are shipped via the United State Postal Service (USPS). Please allow seven to ten (7 to 10) business days.

    All sales are final – no refunds or exchanges.



  • Return Policy
  • All sales are final – no refunds or exchanges.

    Thank you for shopping.



  • Store Hours
  • Customer service is available as defined on the Contact Us page of website.



  • Miscellaneous
  • VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Metropolitan Transit Authority of Harris County and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Metropolitan Transit Authority of Harris County shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Metropolitan Transit Authority of Harris County with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Metropolitan Transit Authority of Harris County with respect to this website. No modification of the Terms and Conditions shall be effective unless it is authorized by Metropolitan Transit Authority of Harris County. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.